Incident Reports

This is the placeholder for all incident reports along with some guidelines on how to report them.

This is a work in progress!

Documentation Requirements:

Please add your requirements or comment on what we have here. At this moment, I just list some requirements to be completed later. We can use this requirements to build document templates on incidents.

List of requirements about each incident:

• When the incident happened?
• What was the source of awknoledgement? (SecurityHub, CostumerBugReport, etc.)
• Which projects are affected?
• Which teams are involved?
• Which resources are affected?
• What is the type of incident? (Infra, Security, etc.)
• How did we investigate?
• How did we resolve the issue?
• How much time it took to resolve the issue?
• Are there any related actionable items to prevent the incident?